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Department of Operational Technology

helpdesk_

MONDAY - FRIDAY (5 days)
8:00am - 9:00am (morning)
1:00pm - 2:00pm (afternoon)
@Abraham Clark High School

Need help resetting your child’s Gmail password?

Email: helpdesk@roselleschools.org

Need help to log on to Genesis?

First, contact your child’s school for assistance.

Email: genesis@roselleschools.org

Need help accessing or navigating Schoology?

Email: schoology@roselleschools.org

The Roselle Public Schools deploys a cadre of (2) experienced information technology technicians and (2) senior network infrastructure technicians. Along with a (1) director of operational technology, composed the entire Department of Technology. The Technicians are assigned to two schools each to provide tier 2 (on-site) HelpDesk support. Each technician also serves one day on the districtwide tier 1 HelpDesk, providing phone technical support. All staff have access to submit support tickets (Work Orders) through the online FreshDesk IT Support Ticketing System. Each Friday the Technology department holds a half day staff meeting where technicians share out issues found in the schools, on the HelpDesk or at the central office. We have an opportunity to review special projects and participate in group Professional Development. Each Technician has unlimited access to Linkedin learning to support their ongoing development. The department also utilizes a Google Classroom (Knowledge Management) to share questions, ideas and solutions.

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Henry A. Dixon, M.S., Ed.S. CEFM
Director of Operational Technology
helpdesk@roselleschools.org
908.298.2040 x2030

Technology Work Order
Remote Access
TECHNICIAN SCHEDULE

Amandio Taveira
Senior Network Infra. Technician
ataveira@roselleschools.org

Vacancy
Senior Network Infra. Technician
@roselleschools.org

Lisa D. Palin
Information Technology Technician
lpalin@roselleschools.org

Artur Zugaj
Information Technology Technician
azugaj@roselleschools.org

Roselle Public Schools

Roselle Public Schools

Get In Touch!

1-908-298-2040

1-908-298-3353

710 Locust Street
Roselle, NJ 07203

HIB Reporting

Ms. Susan L. Nogaj Matteson
District Anti Bullying Coordinator
908-298-2040 ext.3352
- HIB Grades

Ms. Bernice Marshall-Simmons
District Affirmative Action Officer

Vision

To prepare All of our students for college, work and life in high performing Roselle Public Schools.read more ❯

Mission

The Roselle Public School District is committed to and will prepare All of our students for college, work, and life. We will provide a safe, clean, positive and supportive learning environment in which All students can successfully develop socially, emotionally and academically into lifelong learners and responsible, productive citizens. We will continually strengthen and align our curriculum with state, national and international standards that are engaging, rigorous, relevant, and implemented consistently. We will ensure that all students, parents, staff and community members are respected and informed in our family-friendly schools.  We will strive to motivate and engage all of our students through various innovative instructional strategies, methods and techniques. Utilizing students’ skills, talents, and unique abilities, we will prepare them to meet the demands of an ever-changing competitive 21st century global society.read more ❯

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